Privacy Policy

1. Interpretation and Definitions

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service. It informs You about Your privacy rights and how the law protects You. By using our Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

• Company (referred to as "the Company", "We", "Us", or "Our") refers to Rooster Roofing, LLC, 1858 Ringling Blvd, Ste 200, Sarasota, FL 34236.

• Service refers to the Rooster Roofing website, accessible from https://www.roosterroofingnow.com.

2. Information We Collect and How We Use It

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, such as when you fill out a contact form or use our estimator. We may collect the following types of information:

• Personal Information: First and last name, email address, phone number, and property address (Street, City, State, ZIP/Postal code).

• Transactional Information: Details regarding your interactions with us, including service requests, project history, invoices, and payments.

• Technical Data: Information about how you interact with our website or services, such as your IP address, browser type, and browsing history.

Use of Your Personal Data

The Company uses your Personal Data to provide and improve our Service. This includes:

• Managing your requests for quotes, undertaking contracts, and providing roofing services and customer support.

• Communicating with you regarding project updates, scheduling, and other service-related information.

• Sending SMS and email messages related to project updates, reminders, or promotional offers, as permitted by applicable law.

• Analyzing website traffic and usage trends to enhance your experience.

3. SMS Communications

We may send text messages (SMS) to keep you updated on your project or provide service-related information. By providing your phone number, you consent to receive these SMS communications. Our SMS communications comply with A2P10DLC regulations to protect your privacy and ensure a secure messaging experience.

You may opt out of receiving SMS communications at any time by replying "STOP" to any text message from us. Please note that by opting out, you may miss important updates regarding your service.

4. Third-Party Services, Data Sharing, and Disclosure

Our Service utilizes third-party tools to enhance functionality. These services may collect information as part of their standard operation and their use of your information is governed by their own privacy policies.

• Roofr: Powers our "Instant Roof Estimator."

• Elfsight: Displays our Google Reviews and widgets.

• Google Analytics: Analyzes website traffic and usage trends.

Data Disclosure & Sharing

We may share your personal information with service providers who help us operate our business (such as payment processors, scheduling services, and SMS service providers) or if required by law or in response to valid legal processes.

Strictly No Sale or Marketing Sharing: No mobile information or personally identifiable information (such as your phone number) will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell or rent your personal information to third parties.

5. Data Security & Children's Privacy

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. The security of Your Personal Data is important to Us, but no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect Your data but cannot guarantee its absolute security.

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and discover that Your child has provided Us with Personal Data, please contact Us immediately.

6. Your Rights and Choices

• Access and Update: You may access or update your personal information by contacting us directly.

• Opt-Out: You may opt out of receiving SMS or email communications as outlined in Section 3.

• Request Deletion: You may request the deletion of your personal information, subject to legal or regulatory requirements.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us: